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How can we help?

Q: What if a partner brand/logo needs to be trained?

If a brand or logo is not already included in our database, it must be "trained" before it can be detected in broadcast or social media content. This is a multi-step process conducted in partnership with Hive AI.

The Training Timeline:

Requirements for Submission:

To ensure high detection accuracy, teams should provide various logo files, including horizontal and vertical orientations and different colorways (e.g., full color, white/knockout, monochrome).

Note: Training is not retroactive; it only applies to content captured after the training is finalized.